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After owning a Puristika for a little over an year I have become somewhat apprehensive about the need to eventually descale the machine. In the mean time filtered tap water has been used, that I soften with ECM’s own in-reservoir softener:
https://idrinkcoffee.com/products/ecm-water-filter-pad
So far, I think I have managed to avoid scale, but I’d like to know what would be the correct way to descale if the need arises. There are many conflicting opinions online, some warn that descaling chemicals can remove the passivation layer on a stainless steel boiler (not sure if this applies to citric acid), some caution against performing any form of home descaling (Chris Coffee). In the past I have used Dezcal, now I think Biocaf (both from Urnex) might be a better choice. However, I am hesitant to undertake any steps before I consult with the smart folks in this forum! Is the Puristika less prone to scale issues, since it does not reach steam temperature? Is it easier to descale than a HX machine? Would using a product like Biocaf attack the seals in the machine?
Thanks to all in advance : )