I just received an email from a firm called 2Checkout claiming to handle the financial side of money collections for Integro anti virus providers. The email claims I requested a refund for £21.59 in May last year and in order for them to process it a year later, they need an official document from my bank such as a statement. I have sent it onto the Integro fraud team. It did not catch me, but others might not be so fortunate. On the other hand could it be genuine? I did have Integro around this time but the version I had was substantially more expensive. This is a copy of the email.
Refund details needed: 2Checkout order #183150067 https://www.intego.com
08:51 (18 minutes ago)
We are writing regarding your order #183150067 made by you on 2022-05-27
00:42:30, on the site https://www.intego.com, by 2Checkout.
2Checkout received a cancel [refund] request regarding your order
#183150067 amount 21.59 GBP, therefore we kindly ask you to contact your
bank and request an official document (e.g. bank account statement)
which should contain the financial details needed, to transfer this
amount back to your account:
- the beneficiary name [your name]
- your bank name
- your account number
- IBAN account, for EU residents
- the swift [BIC] code of your bank
- ABA code of your bank [for domestic ACH], for US residents
This document should be sent to 2Checkout by e-mail to
If a response is not received within 30 days, the cancel request will be
discarded and a new request may only be processed only after a written
confirmation from https://www.intego.com staff.
For further details please contact us at [email@example.com](mailto:firstname.lastname@example.org)
Tel: +31 88 0000008