Seriously. How have we got to a point where an organisation bearing the name ‘Royal’ seems to have absolutely no obligation to provide a good service. Heck I’d settle for a mediocre service at this point. You know, where when they say ‘we’ll deliver your item today’ they actually do so.
Today’s rant is inspired by a parcel for work that got from Denmark problem free, and then somehow wasn’t able to make the 4 minute journey from the delivery office to my house when they said it would.
The other week I ordered a pair of glasses from Naples to the UK. It took about 18 hours door to door… with RM I can’t even seem to get a parcel across a couple of counties in any reasonable time.
They’ve lost countless parcels of mine and my other half’s.
What a complete shambles. Have they just given up or something?
Starting this thread for others to share their presumably terrible experiences.