Hi
The supply lead, one of the pins was loose. Yes I replaced it.
Neither of the green switches light up.
When both green switches are off we have 220v between L&N and 220v between L& Earth and Ov N &Earth
If we turn on green rocker switch near the water inlet and test again we have 220v between L& Earth but measure nothing between L&N. If we then test between N&Earth I have 220v. Therefore the L &N are now somehow at same potential (voltage)
Does that help?