My lovely Zero has a problem. Running without beans (or with them) it has a periodic vibration and slows down, sometimes to a stop. I have sent a message to Niche with an accompanying video. Meanwhile, any ideas?

Is this the motor fixings that shake loose issue?

@"Rob666"#p70480 No idea Rob but it might be worthwhile posting the video

@"dfk41"#p70482 https://youtube.com/shorts/cnuEz2t-eTc?feature=share

@"Rob666"#p70483 Upload it to Youtube (if you have an account) then post the link. You can do the same to Imgur or other hosting sites. Or you can email it to me and I will do the YT thing and send you the link to insert! lochaber_shelbyville@aleeas.com

🙂@"dfk41"#p70484 Thanks David. I worked it out and posted the video before reading your reply. Please watch the one that’s there now, it illustrates the problem better than the first two attempts.

That doesn't sound good at all. When it stops does it stop suddenly? It almost sounds like there's something rattling around in the grind chamber. Maybe remove the burrs and take a look?

It's the motor Take out burrs, takeout the top plate unscrew and remove motor. Screw the bottom screws into the motor. There will be lots of black carbon dust in there.

https://youtu.be/HOsgp-jggXw?si=ge38XFSRERGhqhvG 2 mins in

> @"Rob666"#p70485 Thanks David. I worked it out and posted the video before reading your reply. Please watch the one that’s there now, it illustrates the problem better than the first two attempts. I agree with Jake, I think the motor may have failed…Just contact Niche and let them know you need a motor+gearbox unit (as they come mated together). replacement is a simple and easy job.

Thanks all! I had of course cleaned it and checked there was nothing rattling around the grind chamber. As usual there was ver little retained coffee and nothing untoward. I’ve already had a reply from James at Niche and sent them another video. Now awaiting a second response.

Niche Zero problem

Rob666

DavecUK I agree, not the PCB but for the minimal extra cost it seems like a good idea.

dndrich

Nice to hear that Niche can be serviced in this way. One of the founding principles of the company appeared to be producing a product that could be repaired rather than tossed away. Excellent.

Pompeyexile

Great after sale service from Niche. Of course, I am not at all biased, them being based in Portsmouth.😁

Rob666

Parts arrived this afternoon. Reassembled and working perfectly. 🙂

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