Exactly. A pet peeve of mine in the PC gaming world is Steam …. being committed to launching via their platform, despite havning paid £40, £50 or more per game, So if they go broke, ban me, whatever, then what? I could have (probably would have) spent a few grand on games, but for that. But, not doing it.
On the Sandbox, if VIP gives you forum access and finding/loading profiles from others in there, then fair enough. But what if I get a profile directly from a mate with a Sandbox? What about creating one manually? What about another Sandbox user on here?
Perhaps most insidious …. if I buy into the hardware now, what’s to stop them changing their mind about what they decide they’ll let me do with “their” roaster, in the future? It isn’t their damn roaster, once I:ve bought it. It’s mine. And I don’t like the idea of them deciding, post-sale, that I shouldn’t be allowed to do this or that, when if they’d said that before I bought it, I wouldn’t have bought it.
I have a DJI drone and am in that position with that. So far, thankfully, I haven’t been screwed over by them …. and it’s a cracking (like the coffee reference?) little drone too. But I’m aware of the possibility.
Ditto the Nano, which seems both better and worse. That, it seems, you have to create or edit a profile on a computer (Windows or Linux-based in my case) and then upload it to a USB stick. Then transfer from USB to the roaster, after which you appear to have very little control. Again, not ideal.
The Ikawa? Dunno. Still trying to get my head around that,
But those factors might be what brings me back to Gene/Behmor …. or to just buying my coffee roasted for me.