Vesuvius repair advice sought

Shorticus

I have an aged but much-loved ACS Vesuvius. A plastic connector linking the main boiler overflow to a length of silicone tubing and then out to the drip tray has failed. I hope the following links to the images work:

https://freeimage.host/i/CiEVdNI

https://freeimage.host/i/CiEVJAN

https://freeimage.host/i/CiEVH9p

https://freeimage.host/i/CiEMySR

Can anyone advise how to go about sourcing a replacement part? I assume there’s a good reason why I can’t just connect the silicone tube to the boiler directly…

Thanks in advance for your help with this.

dfk41

Shorticus ACS usually offer decent help. Try p.cortese @elcor.it

LMSC

@Paolo_Cortese please

Paolo_Cortese

Thanks we already in contact with him to find a solution.

Shorticus

As Paolo says, we have been in touch and he has already explained what to do.

Thanks for the initial ‘signposting’, and thanks to Paolo for the outstanding support. If ever I replace my Vesuvius another ACS machine will be bought without hesitation. Amazing customer service!