I believe Jake has the same information I’ve received after asking for confirmation in past days. My primary frustration is that despite asking ACS originally about the programmable vent system on the Evo and receiving an estimate on when it would be implemented, it was not even offered as an option to me on ordering three weeks ago. I assumed, incorrectly, that this was a standard feature at this point with the significantly increased model costs and as it was not even offered to me on the very limited list of available options.
It was only by specifically asking after I placed an order that I was told it was not a standard feature and that it would require an additional up charge. Truly it was substantially my fault for making an assumption based on past communications with ACS and the information online that it was implemented as a standard feature. Even though it is my fault, it does not make it less frustrating.
My point is simply do not read what Dave or others say is a feature on the machine and incorrectly assume that these are in any way standard features or that ACS will even offer these features to you as options unless you specifically ask and, for some features, agree to pay a higher price. The lack of updated information on the website or even a standardized ordering process feeds into the uncertainty.
I would have preferred not to make a comment like this on a public forum, but I don’t want others to make the same errors I made. This is a big purchase for me. Unfortunately, instead of excitement about my machine, I’m now apprehensive about every detail, no matter how trivial or substantial, that I have failed to specifically confirm. The list of model improvements discussed in the past year is lengthy- from programmable venting, pump model, frame improvements, laser etching, lighting and LED screen placement. However, the sales materials and website do not confirm any of these features. Nor are they listed as options when a purchase is made or even shown in the sales photos which are now, in some instances, years old.