DavecUK great advice. I just tightened the NZ by 2 marks and got 17in/38out in 25s, the flow from the bottom of the basket looks much better. I also lowered the temp to 91 degree to help with the bitterness I expected. Happy with the result.
Planned to schedule my first maintenance this weekend. Tried to remove the filter screen but fail. Scared that I may damage it if trying too hard. Let me watch some video and try again this weekend.
will try to play with the flow paddle next week. So far, I am very happy with the machine and the combination with NZ.