Or in the case with Decent Espresso, not so decent.
a friend bought a DE1 along with their smart scales 9 months ago. He decided he didn’t like the form factor so sold it unused to me
Recently one of the power buttons, for activating the timer has stopped working I am on their Basecamp DL and see all the emails complaining about this and advice to stretch the spring to make it work again. I was told same by support but that didn’t work, it appears the PCB connector to the spring is faulty
The follow up to that was “don’t worry, we only do 30 day warranty for accessories so you didn’t miss out by buying used as we don’t transfer warranties. Sounds like your scale is going to get worse over time” basically tough luck. We took £94 for this, know it’s a faulty design but screw you. I’m a massive tech lover and have been eyeing the DE1 for a long time but now looking at something for my inevitable upgrade.
If I had bought new, as my friend did, wonder if there would be come back under UK Consumer Rights Act as an almost £100 scales shouldn’t fail so quickly