Late to the party. Stumbled here from google because I do check every now and again to see if these guys are back in business. I just had a shit roast from my ususal supplier and I got fobbed off. So was looking to see who to switch to.
Casuals coffee do seem to have a cafe business where they are, the roasting was a side gig. The email I received made it sound like their machine was broken I assumed it was a big commercial machine which was a complete write off - maybe needing a £30K-£40K replacement. I ddin’t know it was a puny 1KG roaster that is about £3K tops?
it’s a big shame, I bought from them a few times. Would have been nice to still buy from them. If they had a bigger following, maybe they could have crowdfunded a new roaster or something. Pledge x for a new roaster and get x worth of beans deliverered over time.