trendoid Do you think I should ask to swap the portafilter, please?
What size basket is it, and how much coffee do you dose in it?
Like others who replied, I use a bottomless PF. However, I did use the spouted PF for a while at the beginning; mine looks new because the basket didn’t go anywhere near touching the PF. I assume it’s quite a deep basket you are using, and wonder if you wouldn’t be better off using a slightly smaller one.
That said, mine is another vote for bottomless.