cost of servicing machine

gordy53

just enquired about the cost of servicing my machine, it is a Lelit Mara X and will be 2 years old this April, the reply I received was '‘from £300 plus anything out of the ordinary’', I was surprised at the cost maybe Iam living in the past but it seems a bit steep to me, I have never spent that on a car service!, maybe I have been lucky with servicing costs, is this price about right?,

MediumRoastSteam

gordy53 - What’s wrong with the machine? I would not pay £300 to service a coffee machine, specially if there’s nothing to service. Maybe change the group gasket… But that’s about it! A group gasket costs £1, or maybe £3 for a fancy one.

Doram

gordy53 just enquired about the cost of servicing my machine, it is a Lelit Mara X and will be 2 years old this April, the reply I received was ‘‘from £300 plus anything out of the ordinary’’, I was surprised at the cost maybe Iam living in the past but it seems a bit steep to me, I have never spent that on a car service!, maybe I have been lucky with servicing costs, is this price about right?,

My Mara X is 3.5 years old. It was never sent to service, and I don’t plan to ever send it for service unless something is wrong with it. Is there anything wrong with your machine? What does the promised service include for this price?

Waitforme

I’d echo the above replies, Bianca is 3 years old, gets a regular backflush, service boiler descaled twice ( not sure it needs it but it’s so easy to do ), keep it clean , e61 well lubed and jobs a good un.

I don’t tend to follow “recommended “ service intervals on most things, other than what is actually needed to keep the item in good condition.

Most of the service requirements are designed to transfer money from your account the provider’s.

Brake fluid change every two years for example 😂😂😂😂

MediumRoastSteam

Waitforme Brake fluid change every two years for example

haha! Or “Brake disks 47.1234% worn”

So I ask them. OK… So what does that mean? And they say: “It’s 47% worn.” And I say thank you. So next time, next service: “Brake disk 45% worn”… Well, at this rate my brake disks will last me a lot longer than the car will last LOL

DavecUK

What everyone should do:

Investigate unusual behaviours immediately
Always check under the machine for obvious leaks (weekly)
remove the shower screen and clean it and behind it in the group (weekly)
remove the lever, dry and clean moving/rubbing surfaces in the cam chamber and lever spindle
Change the group gasket when it hardens too much/leaks
change the 2 spindle donut washers when it starts leaking from the spindle
remove the case or case top annually and inspect for anything that looks wrong
Fix only what needs fixing

gordy53

this is the reply I received, not mentioning the Company,

'' A full service will start at £300 this includes.

Full descale of machine
Tap seals/valves inspected and changed as required
Anti-vacuum valve replaced
Group gasket replaced
Machine thoroughly checked over
Machine set up for 9 bar brewing pressure

If there are any major failed components, we this will be at an extra cost, but we will contact you beforehand. It is completely down to you to get your machine here and we only offer collection pick up, we don’t offer a service/shipping to get your machine back to you, we like to have your machine on a test bench so you can see it running before you take it away.

Given that everything goes well and it’s a straight forward service we would be looking at a 1- week turnaround, however if there are parts that have failed and we need to order in this could affect that time frame’'

there is nothing wrong with the machine apart from sometimes having a few attempts to get the water level light to stop flashing when I have refilled the tank, I live in a hard water area and use tap water and Lelit 75 Litres filters, I am going to Australia to see my kids for a month and just thought I could get it done when I won’t be using the machine but I am pretty handy with spanners etc and would not be fazed to have a go myself, thanks for the replies

MediumRoastSteam

appreciate people have to make a living, but £300 does feel a little over the top, specially conserving the fact an anti-vac valve costs £8 and a group seal 80p. And most likely they will be replacing the anti-vac valve for no reason… and there’s no reason why you couldn’t do both yourself. Would take you 15 minutes maybe?

Question… do you drop the group screen for cleaning? Do you lube the cam periodically? Do you drain the tank? Do you backflush?

gordy53

yes the screen gets cleaned regularly and back flushed and the only time I lube the Lever is if it starts to ‘feel’ different, never drained the tank

MediumRoastSteam

gordy53 - well then, there you go… you can change the group gasket yourself next time you drop the screen. 😊

gordy53

I have watched a few Lelit Videos on Youtube and it all seems reasonably straight forward, easier than last weekend when I had to remove the front bumper on my Kia Pro-Ceed to take the headlight out so I could remove the DLR circuit board, I had to drill a couple of holes to get the mounting screws out and refit everything, a real Ball ache of a job should bbq able to do it quicker next time!!, a bit off topic, sorry

John_Yossarian

gordy53 a group gasket change sounds as a walk in the park, on top of that you do not have to go out, especially in this weather 😀