MediumRoastSteam Hi, Yeah sorry I am confused as well and it all seem inconsistent due to the fact that I have not been able to replicate the leak which has been happening before I wake up almost every day.
But the facts are: when the steam boiler is OFF, nothing happens, it’s all clean and very quiet.
As soon as I turn the steam boiler ON all the steam escaping and the constant hissing comes back. This wasn’t the case before.
The videos show steam coming out from the inside when I take off the top and also constant stream of steam coming into the drip tray, these are new and unusual.
I suspect there might be something leaking from the bottom of the steam boiler (as shown in the image) as I cannot see anything wrong from the top.
I also suspect the water collecting under the drip tray might be due to the constant stream of steam coming out of the 2 exit holes into the drip tray, which create a lot of condensation and collect at the back of the drip tray and eventually turn into a big puddle under the tray.