Thanks for your responses. I am as we say from Pompey a complete DOUGHNUT when it comes to computers. I manage to scrape by and as long as I have details simple to follow instructions then fine, if not, I am scuppered. This is the issue I am having with QNAP at the moment. They have sent me instructions on how to hopefully recover but when a screen shot they show doesn’t match what I am seeing on my computer then I’m stuffed. So, please bare with me if I do not give the answers you expect, it’s probably because I have no idea either what you are talking about, or how to find the information you require.
To sum that up, I am a plug and play guy and if it doesn’t play after plugging it in….
I got a two bay NAS each 6 TB thinking that the iTunes would go onto one bay and then be automatically backed up to the other bay for safety in case the 1st bay went down, but now I’m not so sure that has happened.
So, I my NAS is connected directly to my router but my laptop says the BT network is a private network.
My setup… QNAP NAS connected via ethernet cable to my BT router. I access it through my Dell laptop where I call up iTunes. iTunes is pointing at the files on the NAS so whenever I burn a CD to iTunes it automatically appears on the NAS. My laptop runs Windows 10 64 bit pro and has NordVPN and NordPass, I use Firefox and Duck Duck Go search engine. I use an add blocker too and every day at least twice a day I use CCleaner to get rid of trackers etc.