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Da: NicoleAntimir <[care@lelit.com](mailto:care@lelit.com)>
Inviato: mercoledì 6 aprile 2022 09:59
A: Support <[support@bellabarista.co.uk](mailto:support@bellabarista.co.uk)>; Claudette Porter <*********>; Scarlet <************>
Cc: ExportSalesDpt <****>; JuditHorvath <********>
Oggetto: RE: Elizabeth OPV Valve
Hi Martin,
from what we know the case is related to the fact that the pressure spikes on the first shot and it’s slightly reduced on the 2nd shot. We are keeping an eye on this but we did not identify a batch of defective valves, so I really don’t know where this comment is coming from.
Anyway, we will send you the requested pieces so you can have these in stock for your clients and I’ll be looking forward to hearing from you regarding the serial numbers.
Part # MC931 ADJUSTABLE OVERPRESSURE VALVE
10 pcs FOC
Thank you!
Best regards,
Nicole Antimir
CARE Department | LELIT - Gemme Italian Producers Srl - Italy
P. +39 030 2141199 | M. +39 347 7857718 | W. www.lelit.com
LELIT - MADE FOR PERFORMANCE
From: Support <[support@bellabarista.co.uk](mailto:support@bellabarista.co.uk)>
Sent: martedì 5 aprile 2022 16:27
To: NicoleAntimir <[care@lelit.com](mailto:care@lelit.com)>; Claudette Porter ; Scarlet
Subject: FW: Elizabeth OPV Valve
Hi Nicole
We keep getting this comment and apparently Lelit know they have an issue with OPV in Elizabeth.
Please can you supply x 10 of the updated OPV asap.
We will of course provide serial numbers once we have replaced in customers machines.