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dfk41 It happens more often than we can imagine, irrespective of the price. A lack of information on roast degree or a few lines description of coffee taste will be helpful. But, some of the big roasters will neither listen nor care. One well known roaster said they can’t add these details for 1% of the coffee drinkers and they wouldn’t mind losing them.
Furthermore, there is no guarantee the brews will reflect the notes on the bag. :-)