gobucks I spoke to the seller of the unit, he said that these types of units are not really designed to be left on all day, and if they are left on, they will eventually start to drop the temp. Is this accurate?
No, it’s BS
drdre89 Is it just me or are there alot of Lelit quality issue problems people are posting on this forum with new Lelit machines. Is this why ‘Whole Latte Love’ don’t stock Lelit due to quality / reliability? …
I mean their machines have all the great features, but reliability is questionable.
Lelit sell a lot of machines, the other problem is sometimes the customers don’t fully appreciate how the machine is working/should be used. This is because the machines are well priced and rich features. For many customers it’s their first proper machine, or even their first machine. Many times the forum sees issues based around incorrect usage, use of pre ground coffee, inadequate grinders, poor water etc..
This is not to say there are not sometimes issues, Covid really hasn’t helped with component reliability, but they are not as widespread as you might think on % terms. In terms of Whole Latte love, I don’t know, but usually retailers who don’t stock a particular machine, give reasons…how accurate those reasons are I don’t know.
The other thing to consider is…customer buy machine, totally happy…doesn’t say anything. Customers with problems have a tendency to want to post about it somewhere, either to get it fixed or to let other people know…it’s human nature. I think it would look quite different if all the people completely happy with their machine posted how much they like it…human nature being what it is…that often doesn’t happen.
One thing that’s clear, Lelit definitely care and take some trouble to do all the insider videos, possibly because they realise it’s a customers first machine.
The thing to remember is; prosumer machines from all manufacturers tend to be made with similar generic components and all have the same potential for issues. The LCC (made by Gicar, the little oled display) is a components that mainly Lelit seems to use, it contains a 64 bit risc chip, is very powerful and can run a lot of complex functions. It seems to be hugely reliable. So I’m surprised other manufacturers don’t use them, perhaps because they are not cheap.