I’m just starting my third year with my Decent. Its been trouble free since day 1.
Because of the updating software & firmware I can do everything on it exactly the same as if I had just purchased.
Without any doubt its the best machine I’ve ever owned. The service from John & his Team is truly remarkable
I’ve owned many machines over the past 60+ years but nothing comes anywhere near the Decent for top quality espresso. Great steam & with right jug is almost automatic.
Regular descales & cleaning are part of the ‘Decent Life’.
If you buy a Decent you become a Decent owner forever.
You don’t have to be a ‘nerd’ but you do need to be computer aware to get the best out of the Machine.😍