Well contacted the team at Kopiconcepts, Prompt support and they confirmed it needs to be shipped back and they kindly provided everything to ship it back.
@DavecUK Nope it has a bit more charge. Tried troubleshooting it and didn’t work out.
Checked every bit of it, the motor would not turn on.
While I am happy with the service, I just wished it worked… it’s a damn fine piece of mechanical engineering.
Quality wise in the metal work is way above it’s price point.