Mine seemed quite unresponsive at first too but now it is fine. I initially checked the cables were all seated correctly and they were. It just seemed to improve the more it was used, I wondered if it was the screen getting cleaned a few times that improved things - dunno! But now it works as expected.

I have checked the cables and plug sockets and all seem ok. Just checking the screen fixings. I don’t hold up much hope at the moment. It seems to be the centre top and bottom positions which are intermittent to say the least.

    Have you had the machine on ans off a few times?

    @DavecUK is there a reset on these?

    I know you can adjust the screen sensitive

    Meldrew can you take a vid? Failing that, email me and ill give you my number for a WhatsApp vid. Etc

    Decent De1pro v1.45 - Niche Duo - Niche Zero - Decent is the best machine ever made -

        Cuprajake thanks it’s much appreciated. It’s just started responding better than it was not sure what is going on to be honest. I will keep an eye on it and go from there. Thanks everyone for all your help. I will let you know how I get on and if need be I will do the video.

            Meldrew I felt like that the first evening after getting it set up but it’s much better now-I either got used to it or it got ‘broken in’ after a couple hours usage or something, but, whatever I would say it’s fine now so give it a day or so and see then

                JahLaza I think I need to. It seems to acknowledge the touch one minute then not the next. We had touch screens on our ovens I used to service and if you overt tighten the fixings they were a pain.

                  Thanks everyone your help has been much appreciated.

                    Meldrew have we seen a pic yet

                    Decent De1pro v1.45 - Niche Duo - Niche Zero - Decent is the best machine ever made -

                        OK imaghine there are 6 zones (well in fact they are), press in the middle of a zone, if you are at the very edge or just out it might not register.

                        If you count 1 to 6 left to right, zone 1 takes a second or so longer than the others to respond or used to. Long story. The zones may take a wile to respond so don’t tap, lightly touch (slight pressure and hold. A quick tap and it may not register…(mistouch prevention)

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                          DavecUK I have been touching each zone lightly and holding on the zone also tapping. I can do another video showing this as you have said. I will try in a minute as I am charging my iPad at the moment as it has little battery left.

                            DavecUK Hope this helps Dave as you can see no matter how I touch the screen it is intermittently not responding. I can go back to it and it will go to the next page and alter parameters ok then it doesn’t respond again.

                              A video definitely better than a thousand words. As a 3+ years user I see immediately that you press it like a phone screen whereas I hold my finger against the screen lightly for maybe half a second for every press and have no issue with it responding.

                                PaulL I think I must have tried every possible combination of ways to get it to work to no avail. I have dismissed user error as some areas respond ok. It has been mainly the two centre top and bottom areas that have been the issue.I used to service catering equipment and had many hours of fun trying to get some of our oven touch screens to work. So luckily I have the patience. I was up at 05.30 as I could not sleep and first thing it did not respond kept trying left it for a while tried again and it responded ok. I have sent Paolo a message so he is aware. Just have to monitor it. Thanks for the feedback. When you have got to the stage that you are questioning your sanity another prospective is appreciated.

                                  Sure and sorry to hear it, funnily enough I just tried all areas of my screen a few minutes ago to compare and sure there are one or two deadspots but nothing that impairs functionality. Good luck with it!

                                    PaulL Deadspots are because the screen is older tech and Zoned into 6 areas that respond to touch. You have to ideally be in the middle of those zones. The top left zone takes a little longer than the others, or used to due to its usage as a long press zone, not sure it was ever programmd out.

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