darkstefano May be, it’s a drip from under the machine. It’s erratic, doesn’t happen every day, some times every day, alternate day, and so on. It’s definitely not a spoonful. It can be anywhere between a few tbsp and a quarter of a small cup depending on the frequency of checking it.
We wiped clean again this am and haven’t seen anything yet. We keep a glass under the dispenser to catch any left over drips after drawing water.
We will descale and check the inlet and outlet valve as they advised us by email and go from there.
It’s not a deal breaker as there isn’t a suitable alternative. It’s very good, we like it, it’s just a 1.25 years old and the customer support is friendly and very good. It’s inconvenient or a bit of a nuisance. That’s all. We don’t see ourselves ever going back to tap water. 😊
Thx for asking!