Hello,

(First of all, my appologies for such a ‘cold header’ (“Hello”), I tried editing it or even deleting it but the system won’t allow me to do so. Just the body text. Maybe the moderator could do this?)

I have a problem with my MaraX. I’ve just arrived back home from a trip after been away for a couple of weeks. Before I left, I emptied the water tank, unplugged the machine and headed for my much needed holidays. Now, upon my return, I’ve noticed that the machine is not drawing water (I think…). I put the blind filter on and as you can see on the video, but the pressure gauges don’t move and there is no water coming out. I pull out the tank, check the “button” on the bottom to make sure that water is coming out and I notice that with the filter on there is barely any water coming out, but with the filter off there is. I draw steaming water from the machine after which the Marax should fill in more water and observe… That’s when I notice that there is not enough power or maybe something is clogged INSIDE the machine and NOT on the tank (this is my take, of course). Only steam comes out of the group. And this is because I think there is no water inside it. Now, why would this happen after a couple of weeks of not using it? I attach a few videos.

I’ve tried everything. Can you please help? Thank you.