So think I have found the retention reason.
I opened up the grinder and the sweepers were backed up with coffee and the exit chute was blocked so cleaned and unblocked it all then first grind I’m a gram or down so open up and again the chute has blocked.
Think I’m the only one struggling here with a blocked exit chute and I’m not sure why. I am using coffee currently which is not the best I have ever drank or purchased but that shouldn’t be an issue.
I haven’t taken the lower burr out to see if there is an issue there. I presume the carrier is fixed.
Picture below to show what it looked like inside.
I’m thinking to remove the fork as that looks like it pulls out from the top to allow less resistance on exit.
Any ideas if I’m at fault or grinder issue?