I never back flush, complete waste of time IMO.
I clean the group head every so often ie strip it down and clear all of the holes in the dispersion plate with a needle and clean or replace the shower screen, flush the head a few times and have a coffee.
That pulycaff is horrible stuff, doesn’t do anything anyway it’s just more rubbish to buy and store.
The amount of coffee oil on the parts above is unreal, no amount of chemical is going to clean that stuff.
Re the grinder, once a month to clean the burrs/chute etc takes minutes with a Duo.
I don’t have any problem with tap water here in Glasgow as it’s pretty soft if not a bit smelly from time to time so I;ve a carbon filter on the water supply to the machine and occasionally I’ll replace the filter and I mean occasionally.