Just started to set my machine up and have found the touching the screen at the service position is not responding I have managed to get it to respond a couple of times but other than that it is just not working. The accept button does not always respond either. Anybody have any suggestions please.

I thought the same initially but later realised different functions require different amount of time for the area of the screen to be pressed. For instance, you need to touch the bottom right hand side to leave main menu and get to next menu with the profiles. If you press one of these once it simply selects that profile and goes back out automatically. You have to hold down a profile for I don’t know 7 or 8 seconds to go into that profile. You kind of get used to it after a while. I normally rest my hand on top of the frame and use my thumb to press the screen. It’s also more responsive when cold

Place fingers on top of case and use thumb.

JahLaza It just seems unresponsive I have tried holding my finger for some time and just touching the facia. I could not get the time to go up or scrolling through the dates I had to use the back button the forward button just did not respond.I am sitting here trying everything that I can.

My initial impressions are the same but I hope it’s just a learning curve as it’s not as a modern touch screen these days.

prezes Meldrew yeah give it a chance, when I was at it just after setting it up I got frustrated but then when you relax a bit it works!

DavecUK It has improved it but still finding that getting into the temperature and then trying to adjust is ok going down but getting it to raise the temperature back it has done a couple of times but is just generally unresponsive still.

Definitely does not like that bottom centre section. It times out and goes back to main page. Luckily that way it has not altered what I lowered.

Meldrew might be worth removing the lif and checking the lead is pushed in…although that usually affects the display and lighting not touch sensitivity. If you have unusually dry hands, or not got the fingers on the top of the metal above is can sometimes be less responsive…do you have a video?

DavecUK It is only that part of the screen. As I can drop the temperature or scroll back on time and dates etc. It has responded a few times but at the moment that part of the screen seems dead. I would assume if my hands were to dry then all the screen would be an issue. So you think it might be worth having a look inside

Meldrew So you think it might be worth having a look inside remove just the top cover and with a torch have a look at the display connector, use a chopstick to press it down to just check it’s seated. Can often be jogged loose in Transit. If that doesn’t help, trace the ribbon to the black box in the electronics bay…remove the side panel open brain box cover and check it’s seated properly in there. If that doesn’t work put up a video unlisted on YT and link to it here, so we can see what you’re doing and so can Paolo, helps with any language barriers. Let Paolo know by e-mail. and link to your post. You can get the link by clicking on the text to the right of your name saying when you posted, and that will bring up the link with the exact address of your post. P.S. I’m hoping just a loose connector, as they must have checked it in the factory.

Vesuvius touch display not responding

Cuprajake

No keep them, but by the time you get to s6 you should have 36g in your cup. If you dose 18g

Also have you seen this

JahLaza

Cuprajake each of the 5 profiles has 7 phases of time vs pressure. Your post seems to list 2 sets of (time vs pressure) for each 7 phase. Can you explain? I’ve loaded up the second pair for each ‘s’ you list above as profile 2 and will investigate in the morning (sorry if I’m misinterpreting something obvious in the list)!

Cuprajake

Sorry.

Thats what it was vs what id try, so the second bit is my setting

Meldrew

Cuprajake Thanks for this I did see the video some time ago and had forgot about to be truthful it was useful and quite interesting except for his voice. Sorry for being dumb. So when you get to 36g in the cup you would stop the flow and ignore the remaining two stages or would you see what happens after the 90 seconds.

JahLaza

Cuprajake just had a coffee with that profile, it’s great. I’m using a dark roast however, and stopping at 27/29gm, so my shot is 8 sec at 2 bar pi and all the rest at 9 bar as I’m getting the 27/29gm at around 27 sec. It’s perfect for this bean stopping at that time so I won’t bother messing with grind. I’m moving to medium roast in the next day or so and will then grind finer and get further into this profile. Thanks for that, great to start exploring now. Meldrew hope you’re enjoying it now and getting used to the screen?

JahLaza

Cool I look forward to that in the morning 👍

Cuprajake

Yeah stop the flow, push the lever down.

Cuprajake

Yeah so it should sweat first drips towards the end of the first stsge, then ramp up to full pressure and start declining, roughly 1gram per second seems about right then at your desired weight turn off. 36 to 40g in the cup.

Meldrew

Thanks. I was actually just watching your videos from your post my coffee journey.

Cuprajake

If you look at some of my bianca pours should just be like that.

Cuprajake

I used the paddle, 2bar ish infusion, up to 9 bar the ramped down. 😁

Meldrew

Definitely will, it’s great to watch all this and being able refer back when the need arises. Especially with my memory.

Cuprajake

brill

JahLaza

Last night it must have taken me 15 minutes to access the advanced settings - where you have to hold a certain area for ten secs and it must be in the ‘off’ status. So I was holding it for ten nothing happens move the thumb slightly hold for ten nothing happens and on and on! Eventually it worked and I forgot about it. Just now I must have spent about ten minutes just trying to access a profile.I copped something - it seems to react much better if you use the whole width of your thumb not at an angle, or part of your thumb and probably won’t work with a different finger. Cover the whole square of the option you’d want to access if you like. Try it consciously and see if it helps

Meldrew

JahLaza it’s not just me then lol. Am enjoying it and just about to try profile 1 again. I must admit it’s a lovely looking unit. Have been out all morning at a lovely place Rievoulx Abbey and just got back. We only live about four miles away so handy to just pop down and have a wander, even better we don’t have to pay as my wife holds a cssc card which cost £5 a month and gives us access to different places. .

prezes

JahLaza i wanted to say that this is what I noticed as well. Use whole width of the finger and best to use your thumb .

I am getting along well and can’t complain about the screen. It won’t react occasionally but it’s a rarity

prezes

JahLaza also my understanding is to go in to advanced settings you need to keep your finger on the bottom left corner of the screen /4th square/. Just tested it on mine and it will only work on there

Meldrew

prezes Must admit it has improved. My concern originally came when trying to set the machine up and the lower middle position just would not respond. So I was unable to change any dates or times as I was unable to scroll forward.As you can imagine the old brain was going ten to the dozen thinking the worst. This is why I have my profile name, as if it can go wrong it will. They used to call me Jonah at work. I could walk up to a machine and it would go wrong and I had not touched it yet. I am happy and I polish this more than I have ever done with the car.And the Vesuvius is only 4 days old.

Gagaryn

Meldrew This sounds very similar to my experience. Weird that the screens start out unresponsive and become better. That’s what led me to wonder whether wiping actually improved responsiveness or whether that was just coincidence. Still no idea but glad it is working better for you.

thewelshvet

What’s the best thing for cleaning this machine? Damp cloth or do you use a particular polish?

DavecUK

thewelshvet I use a microfibre cloth (label ripped out) and Method stainless steel cleaner. You must use a completely non-abrasive cleaner (e.g. not Astonish, ot the marks will astonish you!!)

You can also use detergent in water on a damp cloth to remove coffee marks/splashes and then Isopropyl Alchohol to finish with a Microfibre buff..

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