things that make you go grrr!

CafeNoir

tompoland Lol, a bit like having to communicate by phone with a government department. Make sure your mobile battery is fully charged 😴

DavecUK

CafeNoir I also hate phone automated call handling that take what seems like a lifetime to navigate a massive set of menus, all with very specific seeming options. Eventually when you have disappeared down a blind alley, with no question seemingly covering your issue, it’s press star and wait.

Or when such a system just automatically hangs up on you!!!

Pompeyexile

Things that make me go grrr!

Graffiti (and we are not talking Banksie’s here). Went on a trip to brussels a few years back and virtually every building in the centre had awful graffiti including really nice old buildings but even worse…even white vans parked for any length of time had graffiti scrawled all over them. Any TV programme that spends five minutes telling you what’s ‘coming up’ then re-capping after the break as if we only have the memories of a fish and excessive packaging just to name three.

Ernie1

On automated customer service lines with voice recognition I’ve had some luck just saying ‘speak to an agent’ even if the option is not explicitly mentioned.

Or just continuously requesting it until it says ‘Sorry, we can’t understand your request, please hold while we connect you to someone who can help’

Doesn’t always work, but occasionally does!

tompoland

Deceptive marketing practices that prey on the naive, ignorant, gullible or desperate. The must surely be a special corner of hell reserved for those who deliberately rip people off.

drdre89

tompoland Deceptive marketing practices that prey on the naive, ignorant, gullible or desperate. The must surely be a special corner of hell reserved for those who deliberately rip people off.

Wait till you hear what Pfizer and the likes have been doing … you won’t be happy

tompoland

drdre89 maybe start a QAnon thread for those who are interested. No offence drdre but my preference would be to not have political or religious or conspiracy posts which are off topic popping up. Full respect for your right to believe what you choose though.

LMSC

“We are very busy at the moment …”

tompoland

LMSC “… but we value you as a customer… the wait time is approximately 37 minutes …” queue annoying bland music…

LMSC

tompoland No apologies or sorry for keeping us on hold for such a long time. Imagine the person at the end is annoyingly rude. That person is probably as frustrated as we all are.

tompoland

Actually I just recalled my most infuriating call for customer non-service. Around 40 minutes in the queue before someone answered and transferred me to another someone but I got cut off in-between the two. Back to the start of the queue. Such fun.

drdre89

tompoland no conspiracy. Read the Pfizer docs Pfizer released themselves

DavecUK

I think Amazon deserves some love here, certain activities of the company make me go grrr. However, their customer service is some of the best in the business.

Oh, and regardless of what people may believe, Geoff is taunting the world with a giant erect phallus at every opportunity he gets. I think the Amazon logo and his rocket are his little billionaires joke! Just waiting for Musk to come out with the Tesla Model D…

tompoland

What amazes me about Amazon is I can get a book delivered to pretty much anywhere in the USA in two to three days. And that includes printing on demand. The logistics of that is mind boggling.

InfamousTuba

One thing that annoys me would be people that aren’t data analysts interpreting data and getting the wrong conclusion or purposefully misrepresenting the data.

Also delivery drivers who ‘attempt’ delivery even though I have been sitting by the door for the last half an hour

Ernie1

InfamousTuba

Totally agree on the delivery thing.

And it’s one extreme or the other. Chucking it down with rain, no porch, oh this seems like a great time to leave a cardboard box on the doorstep.

Also why is it the only time anything is returned to the depot and not left with a neighbour or on the doorstep is a bag of coffee on Friday morning when you’ve ran out and now have no coffee for the weekend!

Cuprajake

Incompetent people. I find this at work parts people are 95% useless.

DavecUK

Cuprajake I’m fecked then…

Doram

Time wasters on eBay. Not as bad as the other things on this thread, but still. Especially, those with complete disregard to the fact that there are other humans involved on the other side, just like them.

Put up an auction. Got loads of interest and dozens of bids. One j*** uses a snipping tool to snatch the sale at the last second under everyone’s nose, then vanishes - doesn’t pay and ignores all messages. Due to eBay’s policy, there is no option to cancel the sale and offer the item to the next bidders until all the interest is gone and you have to start over. Happened to me a few times already.

dutchy101

I stopped selling on ebay years ago when I’d have offers for my phone that never paid, but ebay still charged me selling fees. You could never get hold of anyone to speak to.

I had a friend have the same happen to him but they were unable to get the money from his account. They tried passing it over to bailiffs and wouldn’t respond to his messages explaining what happened. Horrendous company.

Doram

dutchy101 I stopped selling on ebay years ago when I’d have offers for my phone that never paid, but ebay still charged me selling fees. You could never get hold of anyone to speak to.

I never had a problem with eBay charging fees for non-paid items. It’s all automated, so if a sale fails for non-payment the fees are not paid. As you say, it is very hard to get the attention of a human when something is out of the ordinary, but unfortunately wasting other people’s time is a very ordinary thing on eBay, as there are no consequences to it (they get a strike, and when they have enough strikes to disqualify them - they open a new account and start over). It’s a shame, because there are mostly decent people, but some j**** spoil the experience for the rest.