Just started to set my machine up and have found the touching the screen at the service position is not responding I have managed to get it to respond a couple of times but other than that it is just not working. The accept button does not always respond either. Anybody have any suggestions please.

I thought the same initially but later realised different functions require different amount of time for the area of the screen to be pressed. For instance, you need to touch the bottom right hand side to leave main menu and get to next menu with the profiles. If you press one of these once it simply selects that profile and goes back out automatically. You have to hold down a profile for I don’t know 7 or 8 seconds to go into that profile. You kind of get used to it after a while. I normally rest my hand on top of the frame and use my thumb to press the screen. It’s also more responsive when cold

Place fingers on top of case and use thumb.

@"JahLaza"#p14364 It just seems unresponsive I have tried holding my finger for some time and just touching the facia. I could not get the time to go up or scrolling through the dates I had to use the back button the forward button just did not respond.I am sitting here trying everything that I can.

My initial impressions are the same but I hope it’s just a learning curve as it’s not as a modern touch screen these days.

@"prezes"#p14374 @"Meldrew"#p14368 yeah give it a chance, when I was at it just after setting it up I got frustrated but then when you relax a bit it works!

@"DavecUK"#p14366 It has improved it but still finding that getting into the temperature and then trying to adjust is ok going down but getting it to raise the temperature back it has done a couple of times but is just generally unresponsive still.

Definitely does not like that bottom centre section. It times out and goes back to main page. Luckily that way it has not altered what I lowered.

@"Meldrew"#p14377 might be worth removing the lif and checking the lead is pushed in…although that usually affects the display and lighting not touch sensitivity. If you have unusually dry hands, or not got the fingers on the top of the metal above is can sometimes be less responsive…do you have a video?

@"DavecUK"#p14382 It is only that part of the screen. As I can drop the temperature or scroll back on time and dates etc. It has responded a few times but at the moment that part of the screen seems dead. I would assume if my hands were to dry then all the screen would be an issue. So you think it might be worth having a look inside

> @"Meldrew"#p14385 So you think it might be worth having a look inside remove just the top cover and with a torch have a look at the display connector, use a chopstick to press it down to just check it's seated. Can often be jogged loose in Transit. If that doesn't help, trace the ribbon to the black box in the electronics bay…remove the side panel open brain box cover and check it's seated properly in there. If that doesn't work put up a video unlisted on YT and link to it here, so we can see what you're doing and so can Paolo, helps with any language barriers. **Let Paolo know by e-mail. and link to your post.** You can get the link by clicking on the text to the right of your name saying when you posted, and that will bring up the link with the exact address of your post. *P.S. I'm hoping just a loose connector, as they must have checked it in the factory.*

Vesuvius touch display not responding

thewelshvet

Thanks, will have a look for method SS cleaner.

Meldrew

We use microfibre cloths for anything that needs a delicate touch.

Ernie1

Meldrew

Just not a Lelit microfibre cloth which are brilliantly soft and have a handy metal eye riveted in.

Super handy for clipping to things and super handy for scratching your machine!

Cuprajake

Meldrew

How are you getting on a few days in

PaulL

I could check my panel for my profile but we’ll all have our preferences and Cupra’s is a good baseline. So I was just going to say I keep one profile for double basket (I split the shots with twin spouts but irrelevant for the profile), one for single basket and then a straight 9-bar 20-second profile for the Puly Cafe cleaning.

of course, after cleaning I invariably forget to go back to my coffee profile on first shot but that’s life.

Meldrew

Cuprajake It’s definitely a long learning curve. I have been trying to dial in the beans. The first attempt the pour was to quick so I slowly adjusted but then the group head gauge went to 12 bar and virtually stayed there and did not drop with the screen pressure so I changed the grind which ended up to fast. I then checked my tamping pressure which seems ok. I have changed the pump acceleration from 400 to 220 as Dave mentioned which helped with the pump and the pressure was more to the screen setting. The coffee was still bitter so I have more experimenting to do. The screen seems better which is good and I have sent Paolo a email to let him know. I think that I may need to buy some larger quantities of beans.. I am enjoying the learning though. I might do some videos for reference.

DavecUK

Meldrew Avoid overly long preinfusion, because then you have to grind finer and you get more of “everything”, including the bitter.

Caribbean

I received my Vesuvius about ten days ago and have been experiencing the same issues as Meldrew with the touch screen. Making any adjustments took forever, turning off the steam boiler after steaming the milk seemed impossible or a lottery.

Yesterday I read this thread and tried with my thumb and the others fingers resting on the top. The change has been amazing, great improvement so far.

I hope it stays that way.

Meldrew

DavecUK Think I will start making notes now. Loved reading your Vesuvius Evo Lever project

Cuprajake

Which coffee is it? Ive heard of some beans just being hard, i had a lsol that ist couldn’t get in with, ended up bining 700g of it.

Meldrew

Cuprajake That was an expensive discard. I saw a video of James Hoffmann using some beans from Darkwoods so bought 3 bags. This is the one I am using. They are a medium roast but did not have a roast date which surprised me. Best within the first couple of months on bag and a best before date, which surprised me.

Meldrew

Cuprajake would help if I included the details.

John_Yossarian

Meldrew You might have resolved it by now but when I got mine I too thought that something was wrong with the display. I was pushing too much and was impatient. From the video you shared I noticed that you use the tip of your thumb and index finger. Given it is capacitance that is responsible for the sensitivity I use not the tip but the inner side of my thumb (larger surface) and rarely have problem.
Beside this niggling issue what has the machine been like so far?

Any “sweet” shots?

Meldrew

John_Yossarian Thanks John. It has improved somewhat, once you start getting it to work it then works fine mostly all the time. It’s as if it’s has to wake up from a standby mode.But mainly the centre section. I will definitely try what you have suggested.

John_Yossarian

Meldrew Someone also mentioned that wiping the display with moist fibre cloth might remove any oliy stuff that might interfere with its sensitivity. Warm soapy water on the fibre cloth could also be of use.

I saw the abbey picture, it is amazing to have such a site nearby.

Meldrew

John_Yossarian You must be psychic. Just had an email from Paolo asking me to do wipe the screen with a damp cotton cloth. Just wiped the screen with a damp microfibre cloth and it worked first time in every position. The Abbey is one of a few places we have nearby. We try to visit these places more often now as we can go for shorter but more often as they are so close and with the cssc card my wife has gives us access to these places amongst other benefits. The card cost just short of £5 month but it’s still cheaper than just English Heritage membership for the two of us. It’s a beautiful part of the world here in North Yorkshire.

Gagaryn

Meldrew Yup, this mirrors my experience - after the screen has been cleaned it works way better.

Meldrew

Gagaryn I did wipe the screen when you said about it. After this time it seems more responsive. Maybe it’s me.

Meldrew

Caribbean Glad you have seen some improvement with the screen. Paolo just emailed me and asked me to wipe the screen with a damp cotton cloth which improved things.

Caribbean

Meldrew I tried to keep moisture away from the screen but will try that too.

« Previous Page Next Page »