Went to the Origin roastery a couple of times this week and doesn’t look like I needed to worry about air-tightness after all 😅
Coffee arrived open, would you expect a replacement?
They can’t be filling orders from containers and shipping…Jesus I thought that practice stopped almost 2 decades ago!
That looks like it is for customers who come to the roastery shop, customers do want a way to use less packaging so they can bring their own containers and fill them or reuse bags. It has reduced in popularity after the pandemic but I do see it occasionally
Coffee Roaster. Home: Sage Dual Boiler, Niche Zero, Ode v2 (SSP), 1zpresso ZP6 Work: Eagle One Prima EXP, mahlkonig e80s, Mazzer Philos and lots more
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Yeah to be fair it’s efficient for in-store customers and the warehouse handles all the outgoing beans I’d imagine.
It’s an impressive space and a huge operation.
I also had one of the best made coffees I’ve ever had while I was there, really really well made.
They’ll probably be fine.
I got the replacement Los Altos which was really good and the kilo of Resolute we’ve been enjoying in the V60/Moccamaster.
We had the Shakiso in store as a flat white and it was very enjoyable.
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I’ve been to the roastery a number of times and the coffee has been hit or miss. Very good when they first opened but then I know they struggled with staffing so fairly understandable that the quality suffered.
This weeks was exceptionally made. Their Ethiopian Shakiso Christmas roast with tasting notes of apricot, clementine and sticky pudding.
Not at all what I’d enjoy as espresso so I ordered a flat white and it was delicious. The milk cut any of the acidity so the result was a cake-like stone fruit flavour. Perfect temperature and milk was expertly frothed.
Ground on an E65 and prepared on a KB90.
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Ernie1 always great to get that kind of experience, something to compare to your own coffee making too. Back on topic, I too received a kilo bag which was torn just behind the top seal of the bag. This was the start of December and I only noticed it after opening the bag so I wasn’t sure if I had done it or not! Very difficult to actually notice and I thought it was a faulty batch of bags perhaps because I ordered the same again on a Christmas discount this time checked it straight away and it also had the same tear. I contacted the roaster and they apologised and sent a replacement straight away, which was of course perfect. Strangely enough the replacement had the same roast date as the torn one so not sure if the previous ones had been damaged while sealing it or something 🤔🤷♂️
JahLaza which was of course perfect. Strangely enough the replacement had the same roast date as the torn one so not sure if the previous ones had been damaged while sealing it or something
I’m surprised faulty sealing doesn’t happen more often, it’s really a credit to the care the roasters take in packaging.