MetalDave @DavecUK I was able to get a video of it this morning, heres a dropbox link:

I did get it to work eventually (and I had to download it), honestly it’s easier to put on YouTube as unlisted!

The pump sounds a bit like it’s running against a blockage, but even then the sound is a bit quiet, definitely not running dry.

Is water flooding out of the expansion valve tube leading back to the tank? If not then you should try a new pump. I should add a little water is quite normal.

ECM won’t really get involved because your warranty is with the Retailer and they should resolve the problem.

Contact me

    MetalDave - Now… That’s weird. That must be incredibly frustrating.

    When you activate the pump and there’s no pressure registering in either gauges… Is there water going back into the water tank (you can see water going back into the water tank towards the end of the video - but then the gauge was registering pressure).

        MediumRoastSteam @DavecUK It didn’t do it this morning, so I am not certain, but I do recall water coming back into the resevoir. I will check again when it recurrs.

            MetalDave It didn’t do it this morning, so I am not certain, but I do recall water coming back into the resevoir. I will check again when it recurrs.

            It depends how much, some at 9 bar is normal as it bypasses to maintain the pressure, gushing out with 2 bar isn’t.

            Contact me

                MetalDave None at 2 bar, steady at 9

                I really think it might be a faulty pump….video might help with the diagnosis, or for £17, get a, Ulka pump and fit it.

                Contact me

                    MetalDave - maybe ask your retailer if they can send you a pump and ask them if they are happy for you to fit it - just trying not to void warranty etc.