Ok, getting a bit bored with it now - took all the panels off and cleaned all contacts again. A bit of WD 40 and more switch cleaner…. put it all back together and the pump turns on then bleep bleep bleep…. and round we go again. As far as bridging the contacts goes, these are not going to be accessible from the side so presumably this means putting the machine on its side and going in from underneath?
Right - plan C: I fashioned a piece of brass to join the two connectors so the reservoir appears full… put it all back together etc.
So, whats next?
AlJames So, whats next?
Next is, you tell us if the water alarm has stopped, or is continuing to beep?
Even if your water is soft, there is still a build up on the contacts in the tank, or at teals there was on my Duetto conversion.
Oh aye, its beeping away just the same…. I have cleaned the contacts really thoroughly a number of times.
Have you tried to reach out to londinium.
He has all the parts to mend it, and is ‘usually’ forthcoming with info.
Decent De1pro v1.45 - Niche Duo - Niche Zero - Decent is the best machine ever made -
Am I the only one wondering this stupid question, but is the machine usable whilst beeping Al?
When does it start beeping? I missed that bit.
I think these also alarm if there’s no flow through the group when the pump is running.
Trace the tank sensor probes back to the board and link it out there to rule out a wiring issue.
Whats the water level in the glass? Disconnect the flexipipe going to the manifold and see if theres flow there. The pump can run but also have no flow… if you were to disconnect the level probe the pump will cut in. Does the water rise in the glass?
the other possible cause for the water alarm sounding is if the pump is unable to bring the level of the boiler up to the maximum level on the boiler fill sensor within i think 30 seconds from memory. this would typically indicate some kind of obstruction between the pump and the boiler, assuming the pump is receiving water and not being starved
if the pump is receiving water it will be making a solid, deep sound that clearly indicates it is doing work and moving water. if the pump is being starved it will have a very light airy sound and clearly sound like it is just pulling air rather than water
Decent De1pro v1.45 - Niche Duo - Niche Zero - Decent is the best machine ever made -
AlJames Oh aye, its beeping away just the same…. I have cleaned the contacts really thoroughly a number of times.
I think you have mow discounted the mechanical/electrical water detection systems in the tank…so now you need to explore the other options people have suggested.
Ok so to answer all these points
…. its all completely dry and could be historic and unrelated where the hose has become detached/leaked then just been pushed back on perhaps(?) OR not! Perhaps the legendary customer service levels Londinium usually offer are having a long weekend Al. I am sure they will soon be along with an answer for you matey. So, the pump appears to run but the boiler does not fill?. What \I am going to say next will only prove that I know nothing, but would topping up the reservoir then opening the water and steam arms do anything in case it is an air lock?
Tried it David, nothing comes through…
Have you tried taking out the water level probe? it is a mystery indeed.
Take the hose off the inlets side of the manifold and turn it on so the pump runs.
You should have water.
On the inlet side of the manifold there may be a fitting with a non retun valve in - this may be jammed if you do have water pumping through that hose.
dfk41 Perhaps the legendary customer service levels Londinium usually offer are having a long weekend Al.
That’s not really fair David….come on, it’s only just been reported!
NewBoyUK Take the hose off the inlets side of the manifold and turn it on so the pump runs.
You should have water.
On the inlet side of the manifold there may be a fitting with a non retun valve in - this may be jammed if you do have water pumping through that hose.
Sounds like your problem is purely related to a blockage, the above looks well worth a try…I didn’t realise the pump would run for 1 minute…wow, The emergency stop (assuming it has one) will no doubt kick in.
Does anything else work? Does it get up to temp? Id be looking inside the boiler for scale etc. Boiler fill as above, pump may need a strip down.
As a machine there failry simple.
Is it new to you?
Id be tempted to strip it all down and descale
Decent De1pro v1.45 - Niche Duo - Niche Zero - Decent is the best machine ever made -
Hmmm, well. I just timed it and the pump tries for 1′ 57″ before it stops and the beep starts…. As for stripping it down - the whole point of using a Bestmaxx V water filter chosen on the basis of the PH here along with soft water (I was told) is to avoid scale completely. You’re saying that just isn’t true? Oh dear…
I have had the machine since April 2020 and no, nothing works.
DavecUK That’s not really fair David….come on, it’s only just been reported!
reported on Friday so quite fair. Am only judging the response by the own standards they set
Are they not allowed weekends off?
Trust me - try what I said.
Regarding Bestmax filters - how hard is your water there? And after how many litres do you change it?
I don’t know how to rate the softness - it’s drinkable from the tap! I change the filter annually as thats what has been recommended by the manufacturer.
