The number one reason i didnt plumb my machine was i didnt trust water reports and filters. Why i use ro
Id say scale looking at that leak above
Well if he reported friday most finish work, plus the guy is in new Zealand, so time difference etc, dont let your love of londinium shine through @dfk41
Reiss will reply. Its just weekend
Decent De1pro v1.45 - Niche Duo - Niche Zero - Decent is the best machine ever made -
Tbf id of thought the other forum with its vast londinium user base would of helped more on the thread,
Decent De1pro v1.45 - Niche Duo - Niche Zero - Decent is the best machine ever made -
Cuprajake Just wondering what the difference is between customer service and legendary customer service matey
dfk41 Just wondering what the difference is between customer service and legendary customer service matey
Stop it….
Is the the ‘manifold’ mentioned above by NewBoyUK the same thing as the solenoid? If not can anyone tell me where that is please?
Update:
I was contacted by Reiss via email and told that my ticket on the London site had been closed, then I received a message saying that in fact it had not been closed. Then I was contacted again, and given a link to the forum where apparently this issue has been discussed however the link did not allow me to access the form for some reason and when I explained this to Reiss, he then replied this morning saying that I need to re-register and file a new ticket which I have done.
To summarise where I am at in the process, I have posted this:
When I switch the machine on the pump attempts to move water for nearly 2 minutes, then the alarm kicks in, there is no pressure and no water coming through the group, the water tap or the steam wand. I have removed and back flushed the inlet side of the solenoid, I have cleaned the contacts on the underside of the reservoir and the spring-loaded contacts in the base unit, I have bridged the contacts on the base unit and I have traced the wires back from the spring-loaded contacts to the earthing point on the frame and the Cigar Box – all connections appear secure.
What else can I try?
thanks
Al
We will see what happens next - I am going to remove and backflush the inlet side of the solenoid again today just incase it works…
So, if the pumps tries to pull the water, it is probably not the sensor in the water tank.
The water tank alaram turns on, to prevent the pump runs dry.
In your case looks like, for watever reason the pump is not able to pump the water.
AlJames What else can I try?
Your problem, as I think I may have said, is not caused by the l;ow water detection system, but the failure of the pump to fill the tank and you are getting a pump timeout alarm. This is common on most programming of espresso machines.
Depending on the specific design to fill the tank…solenoids, one way valves…there is either:
If there is a solenoid that needs to “pull in” when the pump runs, then that would be one area that’s favourite for the problem.
Your picture is so close, it’s hard to make out how it’s designed to work….I will try and see if there are suitable shots of the internals on the web…..
So few internal photos of the machine, hardly any in fact. These were snatched from a Video
I couldn’t see clearly where the water inputs are from the pump/mains, but if I was a betting man, this is the solenoid valve I would be checking. Below some educated guesses because I can’t see exactly where the pump hoses go. There will be a 1 way valve which could be at the bottom of the manifold, where there is a nut etc.., or earlier in the machine.
Ok well I cannot upload any more photos…. don’t know why but have removed the pipe you suggest and no blockage there. I also used a hose to force water through bottom of the reservoir to try and free the pump - a little came through the group but same beep when switched on.
AlJames I am not suggesting you remove the pipe, this was images snatched from a LR video on the web….It’s probably the solenoid…which is what you need to check…
For clarity, if you are saying you removed the pipe with the spanner on it, or the pipe immediately below it from the water distributor, then ran the pump and water came pissing out…then of course the solenoid below them is fine…. if you ran the pump and nothing came out, then the solenoid could be faulty. Or the tube from the solenoid blocked if you undid the top one.
If you are saying you just undid the pipe and couldn’t see a blockage…it doesn’t mean a lot.
Check the solenoid!
Right - pump is supplying water to the IN side of the solenoid but its not getting through so presumably I need to order up a new solenoid unit and the actual valve too… (?)
have you tried the fill sensor?
Decent De1pro v1.45 - Niche Duo - Niche Zero - Decent is the best machine ever made -
AlJames Right - pump is supplying water to the IN side of the solenoid but its not getting through so presumably I need to order up a new solenoid unit and the actual valve too… (?)
They come as a single unit and it would be good to verify this first…
I hope that’s clear enough, if not, get an espresso machine engineer to take a look, they will have it fixed within 30 minutes if they have the standard parts required.
Here is the video how to clean the solenoid valve:
Aye, I appreciate all these ideas but you’re talking to an unemployed music educator so yes, I can get my hands on a multimetre but I wouldn’t have the first idea how to take a reading with it or which bit of the solenoid to try poke the wee pointy bits into…
I have back flushed the inlet valve twice…. no change.
Any recommendations for an espresso engineer in Edinburgh?
AlJames theespressoshop.co.uk
Espresso Services
Unit 58 Elderpark Workspace
100 Elderpark Street
Glasgow
G51 3TR
Tel: 0333 121 1083
In case no one can suggest a closer, although they may have on the road agents as well
AlJames Any recommendations for an espresso engineer in Edinburgh?
Best move, will have it sorted in no time…
Many thanks all - I’ll get in touch 👍
Just to give folks an update on this matter. It is still not resolved unfortunately. The machine was given to Espresso Solutions in Glasgow where it sat in a queue for a technician. When it was his turn, and after a bit of testing it was diagnosed as a faulty pump. Fracino refused to deal with ES saying he had to deal with the New Zealand based company. A pump was purchased at a cost in excess of £300 and Al was assured that it would be posted direct to the technician as they are 70 miles away. Yes, of course it was posted to AL who then had to forward it. Meanwhile, the machine worked its way back through the queue!
When the day came and the new pump was fitted, it was found to be leaking from the ‘weep hole’ and unusable. So, back in touch with New Zealand who agreed to send a replacement £300+ pump out, and as of last night, that is the state of play. This is the stuff that legends are made of! Does any kind soul know if Londinium have an authorised UK repairer these days as that would seem a solution.
I will update you again when everything is sorted out! The most annoying part is that the machine is pretty new. It was one of the last Londinium R models, sold in April 2020 with 3 months warranty still left on it. To have to shell out megabucks on a pump after such a short period of time is not what anyone would reasonably expect.
