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coffeealex but why do you need to refresh the steam boiler for? is it because water that is not circulating is more likely to leave limescale deposits? When you mention the service boiler do you mean the steam boiler? Does a full refresh of the boiler mean opening the hot water tap until x amount of water has come out?
When you steam, the service / steam boiler will leave the minerals behind. The more you steam, the more the minerals as deposits in the boiler. You can draw a small cup after you finish steaming for the day. You can open the hot water from your machine - once a month or every 5-6 weeks, flush all the water out and replace it fresh Pure RO. Every one manages it differently.
coffeealex Furthermore as the key in all of this is the prevention of scaling, what do you use to measure the hardness? Is it test strips or a TDS meter? or other? also when deciding how often to change the filter on OZ what do you use as a guide? ie the change in hardness of the water been extracted after 3 months? 6 months etc In other words looking at whether the filters are still working efficiently? DaveC in one of his articles recommends adding a small amount of bicarbonate of soda to water to improve Ph ie make it more alkaline. Is this because acidic water is more damaging to espresso machines? And is the trade off of in reducing acidity whilst increasing tds slightly a good one in protecting your espresso machine? What would happen if you did not add bicarbonate of soda?
Please get a drop kit from Amazon and measure the GH and KH. Change all the filter when OZ flashes or on the anniversary month of year, which ever comes first. Because, the filters must be changed at least once a year.
With OZ, if running with the mineral filter, you do not need to add anything. Please read the OZ website and talk to them, if you want. Their customer support is excellent.