Just an update to this thread. I joined them on Wednesday of last week and yesterday told them to naff off! The basic deal is ok, for me that was £36 pa for unlimited texts and calls. This came with a measly 250 mb per month of mobile data. Despite thinking i had switched mobile data off (I had) after 5 days I only had 85mb left. Then I realised that in order to stay afloat I had to add data at £3 for 10 gigs which lasted 30 days then was lost. I tried to engage with them but after a solid day of trying their phone number and emailing with no reply, I said sod it! Automatically requested a port number. I will try to recover the £36 they have taken but it is not worth pulling my hair out! So, did some research. I was with Giffgaff and always found them a pleasure to deal with. My only complaint was they did not support wifi calling and the room in which I sit the phone signal tends to drop in and out. Also 1p piggybacked EE and too late I found that they had had an outage in my post code for 3 years and not resolved it! So, GiffGaff ruled out I checked out SKy Mobile. I even rang them as they had half price data plans so it said. I said I do not want a half price plan. The one I was looking at was only a smallish amount of data but nope, all their plans double in price after 6 months making them very expensive.
Chatting to our host, he suggested a firm called Smarty piggybacking Three. So, I applied to them using a referral code Dave shared. The system took me right to the end before pointing out my email addy had already been in use with them and refusing to let me go down the referral route. So, I gave them another email address, subscribed and thought I would sort out the details later. SO, Smarty have no contact other than a Live Chat (Bot) or email. I exchanged 17 emails in the next 45 minutes with an idiot who judging by his grammar had failed CSE English. I asked if I could change the registered email addy once the sim was live…….no was the one word answer (I have the correct answer as a screenshot). I then asked how to get around the referral issue . Several emails were exchanged after which I said rowlocks……I am not prepared to use a company when if I wanted a conversation at such a level, a zoo visit would be in order. So, I told him to terminate my application (I had already given a pac code to them) and received back an email containing a link to terminate……nothing else!
So, there we are…….if you are happy with the colour of your grass, stick with it!
