I posted this on the old forum and just noticed that their is a new forum. Hope someone have an answer. After pulling couple of shots today, my pump stopped filling and i feel that the boiler is not drawing any water. Pulling the lever doesn’t cause anything . My machine is new and less than a week old. I checked the water sensor in the tank. I unplugged it. I feel that the cause is the water sensor cause its not pulling water from the tank… Any suggestions?

@"Berryterry"#p59 Is the pump running but not sucking up water, or is the pump not running at all? If the pump isn't running and there is no error, then it could be a cable has come off a connector (they can be loosened in transit). This has happened before when a machine arrived with the pump not running. This post has reminded me to invite Paolo across onto here from ACS

@"DavecUK"#p67 it was working, but today it stopped and i think it stopped sucking water rather than the pump actually stopped working… the light come on for a short while and turn off… Congrats on the new forum.. much cleaner steup here Thats a good reminder

@"Berryterry"#p68 Ah, if the pump is still running, then that's good. It's probably sucked some air and can be a real bugger to prime. This could be for any reason, the tube to high in the tank, water sensor too low. Best thing is to fill the tank right up full and try and run it for 20 seconds at a time with a short rest and see if it primes. If not, get a squirty bottle thing try and squirt some in the tube till it primes, then dunk it in the water. **It should also prime much easier when the machine is cold.** I remember I reviewed a La Spaziale Vivaldi which I ran from a bottle. It had a standard rotary pump but mounted in a way that when it sucked air, it wouldn't prime from the bottle until cold. The pressure in the boilers was just too high when it was hot. Yes, this forum is a very lean implementation, and I hope to keep it lean. CFUK was such a mess created over many years, that not much could be done. The owner was also worried about SEO all the time if things were moved or renamed...me I couldn't give a monkeys about SEO. The beauty of being totally non-commercial. I've no masters to serve, only the members. If I'm honest, I much prefer it this way

@"DavecUK"#p70 if the light is on than the pump will be working for sure just to eliminate this issue OR their any other way to be sure? As for the forum this is much cleaner and it give the opportunity for more interaction between the members. I got to know this forum when I started to follow the the machine progress with my interest in the lever market and its full with great members happy to come across your work and the other members...

@"Berryterry"#p73 Well the pump makes enough noise that you should be able to clearly hear it? If you can't hear it, a connector may have come loose/fallen off. Can you hear the pump? Which light are you talking about?

@"DavecUK"#p75 no their is zero sound. I am talking about the two lights on the panel on the opposite side of the screen.

@"Berryterry"#p77 I hope this little lever is touching the big lever. https://imgur.com/a/rkI50ox If it is not, please adjust the little nut until the little lever touches the big lever. When the machine on, you can also press this flat thing to check if the pump is engaging. Be careful, if the group is hot. Please keep a tray under the group to catch the water. https://imgur.com/a/3Caj3Xn

@"LMSC"#p78 thats attached so i guess i have to open her up…

Opened it and nothing seems out of order… but unfortunately the pump is not working…

https://i.imgur.com/47OJIsv.jpg

Help: Pump is not engaging on the leva

Berryterry

DavecUK yes manually pushing it doesn’t do anything. Oki, as I don’t want to waste time searching, how to access the side panel? Opening the top panel and side screws will be their?

DavecUK

Berryterry I think so yes, I never had a production model (no compartments), but others who have removed the side panel to access the electronics bay, I am sure can help. I have also let Paolo know about this thread.

LMSC

Berryterry It has 4 screws. 2 on top and 2 at the bottom. It’s on the right-side; the left is the water tank. You will have to slot it properly while putting the panel back - especially the bottom.

You may need to move her to a comfortable table to unscrew the bottom screws, given the restricted view. Please take care, if you are going to move her to the edge of the work top.

I haven’t opened the right panel yet.

Berryterry

DavecUK sounds good. I will give it couple of hours lets see if Paolo says anything if not i will DIY’t. I am just frustrated it happened out of the blue with a new machine…

DavecUK

Berryterry I wouldn’t expect any reply from Paolo at the weekend…I could be wrong of course?

Berryterry

LMSC oki , so i guess the two flat screws on the top right and the bottom screws? And from the shape of it i will slide toward the tray side…

Working at it is very difficult, she is heavy and very tight area to work with and you cannot flip it…

LMSC

Berryterry I think you are right; the ones closer to the panel. Yes. It will slide like the water tank panel.

The bottom access is difficult. If you can’t move her any where — ex: service table, the next best position is taking the right side to the edge — just sufficient enough — taking help from some one so that some one may undo the screws, while you may support machine to avoid any risks of falling. Please be safe.

Berryterry

LMSC gonna be extra safe… she is heavy… hopefully it works after all of that. Will keep you posted… thanks

Berryterry

I opened it but nothing seems out of order..

Berryterry

Tl;dr their was a wire that was not lose but was the cause in the main chamber not the side panel. I nudged all the wires and I suspect it was the lower water wire or the top pump wire.

Good stuff: its clean from inside and easy to work with.

Bad stuff: if you are alone removing the bottom side screws is hell.

Its bad that this happened to me in the first week.

Thanks

LMSC

Berryterry Does the pump work ? Thx

DavecUK

Berryterry I’d sort of feel better if the wire had been loose somewhere…I’m suspecting it’s a loose wire to spade connection. If it goes bad again, you may have to remake it…fortunately it’s a low voltage circuit, but of course that means it carries more amps…that said, it’s only about 2 amps or so.

Had it been the tank water sensor, you would have got a low water alarm (I think, because the Alpha didn’t have a water alarm at all)

Berryterry

LMSC yep, i used the hot water tap to make the boiler fill all seems in order. Lets hope its that.. thanks for following up btw

LMSC

Berryterry Glad it is all sorted. Enjoy making lovely coffee with Evo and share your experiences.

Berryterry

DavecUK i hope that is the case and it doesn’t happen again..

vkapoulas

Happy New Year!

I have a similar problem and thought I’d post on this thread. I got my machine a while back (I was actually one of the buyers of the first or second batch of machines shipped), but due to unfortunate circumstances I just now got around to unpack and set it up. The machine turns on, the pump makes a buzzing sound as if working, but it does not draw any water from the tank. After a while the machine gives an AL.10 error. This is the situation from the first time I turned it on. The small lever mentioned above does touch the big one. The water level sensor seems to work, since pulling it out of the water triggers a AL.11 error. I opened up the machine and do not see any loosened wires or bent tubes. I have tried the suggestions in this thread, but to no avail. The only thing that I have not tried is to attempt to prime the pump manually, since I am not sure how to remove the water filter safely. I contacted Paolo, he suggested to try and turn on the machine with the levers down, in case the pump and the boilers (?) had some air inside. This did not help either. The only thing that is perhaps of note is that the two lights on the left of the front panel of the machine do not light up.

Any suggestions?

LMSC

vkapoulas The A10 is the service boiler fill.

I wonder if there is any loose contact with the pump. Does the pump work if you flush some water through the group ?

If the middle tube on the tank is at a similar level to the left-most tube, you might have a problem. Could you raise the middle tube well clear of the left tube and check again ?

Thx

DavecUK

vkapoulas The machine turns on, the pump makes a buzzing sound as if working, but it does not draw any water from the tank. After a while the machine gives an AL.10 error.

Just in case, pop a vid (with sound) up unlisted on YT and link to it here. I am making the assumption the pump is running normally…but it would be better if I heard it.

DavecUK

The pump can sometimes be a bugger to prime. With machine off at switch, pull lever down. Then use switch to start/stop pump and follow process below.

Pull of the gauze filter on inlet tube, squirt some water down it to fill the pump chamber as the pump is running. When it picks up, stop pump, fill the tube with water, pop gauze filter on and drop it in full tank.

DavecUK

DavecUK The pump can sometimes be a ****** to prime. With machine off at switch, pull lever down. Then use switch to start/stop pump and follow process below.

Pull of the gauze filter on inlet tube, squirt some water down it to fill the pump chamber as the pump is running. When it picks up, stop pump, fill the tube with water, pop gauze filter on and drop it in full tank.

@Eiffel Possibly a hint for the unofficial FAQ as it seemed to have worked?

vkapoulas

Thanks, I will try it as soon as I get home!

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