I posted this on the old forum and just noticed that their is a new forum. Hope someone have an answer.

After pulling couple of shots today, my pump stopped filling and i feel that the boiler is not drawing any water. Pulling the lever doesn’t cause anything . My machine is new and less than a week old. I checked the water sensor in the tank. I unplugged it. I feel that the cause is the water sensor cause its not pulling water from the tank… Any suggestions?

    Berryterry Is the pump running but not sucking up water, or is the pump not running at all?

    If the pump isn’t running and there is no error, then it could be a cable has come off a connector (they can be loosened in transit). This has happened before when a machine arrived with the pump not running.

    This post has reminded me to invite Paolo across onto here from ACS

      DavecUK it was working, but today it stopped and i think it stopped sucking water rather than the pump actually stopped working… the light come on for a short while and turn off…

      Congrats on the new forum.. much cleaner steup here

      Thats a good reminder

        Berryterry Ah, if the pump is still running, then that’s good. It’s probably sucked some air and can be a real bugger to prime. This could be for any reason, the tube to high in the tank, water sensor too low. Best thing is to fill the tank right up full and try and run it for 20 seconds at a time with a short rest and see if it primes. If not, get a squirty bottle thing try and squirt some in the tube till it primes, then dunk it in the water.

        It should also prime much easier when the machine is cold. I remember I reviewed a La Spaziale Vivaldi which I ran from a bottle. It had a standard rotary pump but mounted in a way that when it sucked air, it wouldn’t prime from the bottle until cold. The pressure in the boilers was just too high when it was hot.

        Yes, this forum is a very lean implementation, and I hope to keep it lean. CFUK was such a mess created over many years, that not much could be done. The owner was also worried about SEO all the time if things were moved or renamed…me I couldn’t give a monkeys about SEO. The beauty of being totally non-commercial. I’ve no masters to serve, only the members.

        If I’m honest, I much prefer it this way

          DavecUK if the light is on than the pump will be working for sure just to eliminate this issue OR their any other way to be sure?

          As for the forum this is much cleaner and it give the opportunity for more interaction between the members. I got to know this forum when I started to follow the the machine progress with my interest in the lever market and its full with great members happy to come across your work and the other members…

            Berryterry Well the pump makes enough noise that you should be able to clearly hear it? If you can’t hear it, a connector may have come loose/fallen off.

            Can you hear the pump?
            Which light are you talking about?

              DavecUK no their is zero sound. I am talking about the two lights on the panel on the opposite side of the screen.

              • LMSC replied to this.

                Berryterry I hope this little lever is touching the big lever.

                If it is not, please adjust the little nut until the little lever touches the big lever. When the machine on, you can also press this flat thing to check if the pump is engaging. Be careful, if the group is hot. Please keep a tray under the group to catch the water.

                  Opened it and nothing seems out of order… but unfortunately the pump is not working…

                  Berryterry thats attached

                  Are they touching each other ? A gap between them will disengage the pump.

                    Berryterry Does it work when you press this shown by the green arrow? The machine doesn’t have to be hot but power it on please.

                    Could you also post two full picture as I have please ?

                    I remember it happened to me once. I disengaged the contact between the small and the big levers by loosening the nut completely and tightened again.

                    I think, if you shoot a video of the issues you detailed in your posts and load it here, it will help Dave to provide additional trouble shooting help.

                    Berryterry as @LMSC has said that little lever behind the group will operate the pump. If you physically push it back so it opens the valve, does the pump run?

                    If it doesn’t then open up the electronics bay (side panel) and have a look at all the wiring, check there isn’t a loose wire from the 24 volt transformer. Then open up the control board, a few screws and check the connector to the 24 volt supply isn’t loose and all the connections from the pressurestat, (round black thing with red black and white wires coming from it (top of boiler bay) are OK. Have a peep at the glass fuses , Im sure they are all OK.

                    Of course have it unplugged whilst you do this.

                      DavecUK yes manually pushing it doesn’t do anything. Oki, as I don’t want to waste time searching, how to access the side panel? Opening the top panel and side screws will be their?

                        Berryterry I think so yes, I never had a production model (no compartments), but others who have removed the side panel to access the electronics bay, I am sure can help. I have also let Paolo know about this thread.

                          DavecUK sounds good. I will give it couple of hours lets see if Paolo says anything if not i will DIY’t. I am just frustrated it happened out of the blue with a new machine…

                            Berryterry It has 4 screws. 2 on top and 2 at the bottom. It’s on the right-side; the left is the water tank. You will have to slot it properly while putting the panel back - especially the bottom.

                            You may need to move her to a comfortable table to unscrew the bottom screws, given the restricted view. Please take care, if you are going to move her to the edge of the work top.

                            I haven’t opened the right panel yet.