DavecUK You are getting a great deal, on excellent quality expensive coffee and a top quality roast. The roaster is taking massive hit and even with the aggregators margin added on, it’s a bargain.
I agree that is it very unlikely that you are actually getting a good deal from these multi subscription services as a whole and most of the exclusive lots aren’t that great (I have had a couple that were stellar but it might have been more luck than anything). But also most roasters do take massive hit on profits for these subscription services so most of the profits ends up with the middle men
LMSC Countless experiences like these taught me contacting roasters re-a bad batch offer little value to the end consumers like self. :-)
I will say that is very hard, I have had the same issues as you and sometimes roasters can talk to you as though you are an idiot even if you know what you are doing. I have had the opposite end of it where roasters are super happy to help and fix any perceived problems
On the flipside some customers can have no idea how to actually brew coffee and still complain about it, like buying pre-ground espresso coffee and then complaining it runs too fast or too slow in their machine
Coffee Roaster. Home: Sage Dual Boiler, Niche Zero, Ode v2 (SSP), 1zpresso ZP6 Work: Eagle One Prima EXP, mahlkonig e80s, Mazzer Philos and lots more