July 7th, as in, today? You can’t give up on day one! 😅
So I got a robot only last week, and I absolutely love it. Rather than being difficult I’ve actually found it to be very forgiving. I also have a JX Pro.
I’d say the beans I’m currently using are medium roast, and I’m at 1.4.3 (3rd dot) on the JX. I’m using 18g and pulling to a 1:2.5 - 1:3 ratio. I have the barista version and do the pre-infusion at 2 bar, followed by the rest of the shot at 6, perhaps tapering off slightly towards the end. These shots are landing somewhere in the 40 to 50 second range, which may seem long, but I’m getting very balanced results with this! 🤷♂️
I wouldn’t go mad with the pressure, Paul from Cafelat suggests 6-7 bar, it sounds like you are far too fine for these beans. For me 6 bar feels comfortable, trying to get 8 or 9 bar is hard work, and difficult to maintain smoothly.
You don’t have to preheat the Robot, certainly not for dark roast and if you use water straight from the boil. If your beans are proper dark then you might even consider using water 10 - 20 seconds off the boil?
Could you get a hold of some of the beans used in the automatic in work? I think this would be very helpful to compare.
Don’t give up, the Robot is a fantastic piece of kit, and very capable of making tasty espresso!